Shipping & Returns
Your custom-made product step by step
Validation
Once your order is validated, our technicians check your measurements.
Manufacturing
Your item is manufactured at the KINEDO factory within 3 to 6 weeks.
Shipping
Secure delivery to your home by a specialized carrier.
Delivery information
- Shipping fees: 25 € (Flat rate – mainland France)
- Real-time tracking: A tracking link is sent by email as soon as the product leaves the factory.
- Estimated delivery time: Approximately 30 days after technical validation.
Returns policy
Each product is unique and manufactured specifically according to your technical and aesthetic choices.
Due to this customization, no returns or cancellations can be accepted once production has started.